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Privacy Policy

Privacy Notice

This privacy notice and Terms will help you understand how we use and protects your personal data.

We are Ocean Media Group Ltd registered in England and Wales at Suite 6.04 Exchange Tower Harbour Exchange Square, London, England, E14 9GE with company number 01680420.

Our class leading brands include Homes, Housing, Inside Housing and Social Housing, Bridal Buyer, Bridal Week. This Privacy Notice covers all our brands and controlled websites.

You can contact our voluntarily appointed Data Protection Officer at simon.ghent@oceanmedia.co.uk if you have any concerns or wish to exercise your rights. This Privacy Notice was last updated on December 1st 2024.

Our Commitment to you:

We’re committed to your data privacy and security. As such we give you these promises:

We will only collect data about you that is relevant and necessary;
Your data will only be held on systems that meet compliance standards;
Your data will only be accessed by those who need it and we will minimise the amount of data that is processed, wherever possible;
We won’t share your data with any third party, except for the marketing of our own services to you, or if you attend one of our events, or if we are required to share it by law or need to fulfil our service commitments to you through a third party that meets our own privacy standards;
We will always remember that it is your personal data, not ours. As such we will ensure complete transparency and openness with you wherever possible.
We respect your rights as outlined in the next section and will respond to all requests promptly

Your Rights:

You have the following rights over any data we hold about you:
Right to object to processing at any time
Right to opt out of marketing at any time
Right to have inaccurate data corrected
Right to erasure of personal data from our database
Right to export of personal data

You can read more about your rights here.

If you would like to uphold your rights, then please contact our Data Protection Officer at simon.ghent@oceanmedia.co.uk

If you are in dissatisfied with our response you also have the right to lodge a complaint with the Data Protection Authority. This can be done at ico.org.uk/concerns/.

How we Collect your Data

The type and source of your data will vary.

For personal data related to business activity we may collect data directly from you through our website, sales, magazine subscriptions or at events. We may also receive your data directly from your employer or from other publicly available sources including business directories.

As we run a successful magazine some personal data will be collect by our journalists. This includes creating surveys, investigating stories and interviews.

What Data we Collect

We try and minimise the data held and the exact data elements we hold will be dependent on your journey with us.

You may be signing up to our newsletters or benefiting from a subscription to our Inside Housing magazine, entering a competition, writing to our editor, entering details on our jobs board or other communications. Depending on this the data you provide will vary. In most cases we will limit the data we have about you to the following:

Your personal contact details – name, title, email address, phone number, subscription number, event attendance;
Business details – contact details, job role, employer details, market sector, event attendance, subscription details;
Transmitted information – such as emails, texts, messaging, phone call information, CV’s and recordings, voice mails, email should you contact us or our agents by phone or email.
Subscription and event payment information – purchase amount, date of purchase and payment method, sort code, bank account number and account holder name
Survey Information – opinions, anonymised data including ethnicity, sexuality, seniority, income, age and other metrics that may be relevant in the public interest.
At Events – Photographs and/or filming of crowds and groups take place at our event to be used by Ocean Media Group and/or Exhibitors for publicity purposes. When you purchase a ticket and/or enter the event you consent to possibly being photographed/filmed and for these images to be used in possible future material in accordance with the event. Please collect a sticker on entry if you do not wish to be photographed/filmed. If we take a photo or film you as an individual we will always ask for your consent to publish.

Occasionally data we collect is classed as “special categories” of data. This will be treated to uphold your rights and we pseudonymise this data as quickly as possible.

Calls may also be recorded for information holding, quality and training purposes.

This website and any subscriptions, promotions or other activities that include us processing your details is for those 18 and over only. We do not wish to collect any personal information from children under 13.

If you are gifting a subscription, or signing someone up to the newsletter you accept that you will have permission (consent) to use that person’s personal data and accept liability for disclosure.

Cookies

When you visit the site you may see adverts and links to other websites. These and our own analytics may involve the use of cookies and other beacons. Cookies allow us to recognise a user’s device and enhance your user experience while helping us with analytics and advertising. For more information see: www.allaboutcookies.org/

When using our websites, you are given the option to manage your preferences and see which cookies and trackers are in operation. You waive all rights if you do not manage these preferences and you acknowledge that OMG are not responsible for any subsequent links to other sites.

How we Process your Data:

Data is processed/stored mainly on encrypted cloud services such Microsoft 365, Azure, NetSuite and our marketing and fulfilment platforms. This includes ticket processors, magazine fulfilment services, payment processors and others related to your activity.

We operate in the UK, however, in some cases we may have data processed outside of the UK and EEA. We use the following safeguards with respect to data transferred outside the UK and European Union where an “adequacy decision” is not in place:

The processing is within the same corporate group as our business or organisation and is obligated to uphold the same standards of Data Protection and Security as our UK entity.
Further to Section 119A of the Data Protection Act 2018 and noting Case C-311/18 in the European Court of Justice, if your data is transferred or processed outside of the UK or EEA we ensure the safeguards of International Data Transfer Agreements (IDTAs) or Addendums are enforced. Where this is not possible, we ensure that European Standard Contractual Clauses are entered.

We regularly review suppliers for data security compliance to ensure your data is safe and track where your data is held.

All our processes are subject to various internal policies to ensure that your data privacy and security is upheld.

What we use your Data for:

We process your data for several reasons

To contact you following an enquiry, competition entry or newsletter/magazine subscription where we either have your consent or it is in our Legitimate Interests
To fulfil a contractual obligation or service to you or on behalf of our clients
To carry out marketing of our services to business contacts in our Legitimate Interests.
To analyse our jobs boards for performance and statistical purposes
To carry out research in the public interest.
To send invitations to events and follow these up if you have signed up to them.

We ensure we have a “legal basis” to use your data for the purpose we have collected it for. Typically, you grant us consent when filling in our forms. Any legitimate interests pursued by us, or third parties we use, are as follows:

It is necessary for us to process the data to fulfil a request by yourself even if made to a third party.
We feel it would be beneficial to you and that you would expect to hear about certain services we offer.
You would reasonably expect such processing to take place.

Who we share your data with:

We share information where others are involved in the delivery of your service. These include:

Digital Marketing Service Providers and Agents
Print Fulfilment and Subscription Delivery Partners
Ticketing and event management companies – for example SeeTickets
Payment fulfilment Companies
Where we have a legal obligation to
Where you have applied for a job the platforms we use to fulfil this will process your data and send details where appropriate to the company you’re applying to.
If our brand or entities are transferred to another party.

If you’re representing a business and attend our events, we may share your data with our event sponsors and exhibitors. This is limited to your name, job title and company.

Our website and other materials sent to you may contain links to other third-party websites. We may also offer buttons to social media that link to third party services. We’re not responsible for the availability, content or data privacy these sites provide through their tools or sites.

Data Retention

Dependant on the data you provide us and for what purpose it is provided we may need to retain your data based on your journey with us. Typically, we will retain your data for 3 years following our last engagement with you, for example if you unsubscribe or cancel a subscription.

If you wish to find out more about your specific data retention, please contact us.

Data Permissions:

Every marketing email sent from Us allows you to opt out of receiving emails from us, except for the purposes of fulfilling any contractual arrangements.

Our jobs board for Inside Housing provides a preference centre where you can control opting out of communications.

You can also contact us at the email address above and request to opt out, view, export or delete your data.

If you request for your data to be deleted, your name and email address will be added to an exceptions list and all other data removed to the extent possible.

Copyright

The content of the Website is protected by copyright, trade marks, database and other intellectual property rights which are owned by Ocean Media Group.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Websites without written permission from us.

Warranty and Indemnity

We hope you love our websites and all the ideas and competitions they contain, however, it’s provided on an "AS IS" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement.

We reserve the right, in our absolute discretion, to terminate access to all or part of the Website and its services with or without notice including the right to decline a newsletter registration and/or competition entry and/or any subscriber only features.

Just so you know, we cannot guarantee any site features or content. We may remove or change features or pages at our discretion. So, if you really love one of our Housing news articles you may want to print it off.

You agree to indemnify and hold OMG harmless from all liabilities, claims and expenses however they arise when engaging with Us or the websites we provide.

Our websites are designed for UK consumers and business users. As such, we only warrant compliance with data protection and marketing law in the UK. We still welcome visitors from across the world and hope you love our sites.

Legal Compliance:

We seek to uphold our legal obligations as covered by the Data Protection Act 2018 and the General Data Protection Regulation 2016. Our Data Protection Authority is designated as the ICO and where we’re registered as a Controller. This Notice was last revised on 1st December 2024. We will post the most current version on our website.

NOTHING IN THIS NOTICE AFFECTS YOUR STATUTORY RIGHTS. If you have any questions relating to this notice please contact us.

Competition Clauses

The following additional terms and conditions apply to all prize draws featured on our Websites and within our Magazines. Depending on the nature of the prize draw, the competition or draw may have additional rules. Please refer to each individual draw for details.

Prize draws and giveaways are open to readers of the Website or Event Attendees who are residents of the UK and aged 18 and over, except employees of Ocean Media Group Ltd or the, their agents or anyone professionally connected to these prize draws and the immediate family members of all persons referred to in this clause.
Ocean Media Group will only accept one entry per person and will not accept third-party or bulk entries.
Postal or phone entries will not be accepted for online-only prize draws.
No responsibility can be accepted for entries that are illegible, incomplete, delayed, damaged, wrongly delivered or not received for whatever reason. Proof of sending is not proof of receipt of entry.
The prizes are non-transferable, must be accepted as offered, and there is no cash alternative.
Winner(s) will be notified by post within 28 days of the closing date. An independent person will draw the winning entries.
Ocean Media Groups decision is final and binding and no correspondence will be entered into.
Ocean Media Group reserves the right to substitute a prize of equal or greater value should circumstances make this necessary.
Winner(s) may be required to take part in publicity resulting from these prize draws.
All reasonable attempts will be made to contact the winner(s). However, if prizes are not claimed within six weeks of the closing date, a redraw will take place.
Winner(s)’ names and counties are available 28 days after the closing date.
The promoter is Ocean Media Group Ltd registered in England and Wales at Suite 6.04 Exchange Tower Harbour Exchange Square, London, England, E14 9GE with company number 01680420, unless otherwise stated.
By entering the prize draw, the entrant agrees to be bound by the rules, privacy policy and by any other requirements set out in the promotional material accompanying the promotion.
Personal details submitted by entrants will be used only for the purpose of administering promotions and will not be used for marketing or any other reason unless the entrant has consented to such use.
Ocean Media Group Ltd reserves the right to vary or amend these terms and conditions at any time without notice.
Users should review these clauses regularly, as they will be deemed to have accepted any variation in continuing to use the site after it has been updated.