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RSH signals value for money drive to free up capacity for development

The Regulator of Social Housing (RSH) will increase its focus on value for money as it aims to increase capacity for development in the sector, chief executive Fiona MacGregor has revealed.

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Fiona MacGregor at the NHF Finance Conference
Speaking at the National Housing Federation’s Housing Finance Conference, Fiona MacGregor said her organisation will be increasingly focused on providers’ efficiency (picture: Sarah Williams)
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The Regulator of Social Housing will increase its focus on value for money as it aims to increase capacity for development in the sector, chief executive Fiona MacGregor has revealed #UKhousing #SocialHousingFinance

Speaking at the National Housing Federation’s Housing Finance Conference on Thursday (20 March), Ms MacGregor said her organisation will be increasingly focused on providers’ efficiency over the next six to 12 months.

 

After a large amount of focus in the sector on new development in previous years, followed more recently by record investment in existing homes, there now needs to be an effort to “get that balance, that pendulum, back into the middle”, Ms MacGregor told delegates. 

 

That would mean first ensuring as a priority that existing stock is safe and in good repair, with good services to tenants, but ensuring this is done “efficiently” so that additional capacity can be invested in new homes. 


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The RSH chief executive said that providers would therefore see an increasing focus on value for money from her organisation.

 

“If we’re trying to pull every lever to free up that extra pound for new supply and capacity, then value for money comes back into play in quite a big way, and efficiency comes back into play in quite a big way,” Ms MacGregor said.

 

She added: “And one of the really important roles of the board in governance terms is really testing: can we get this onto a more stable footing over the longer term? How can we drive efficiencies to make sure that we’re getting the best value for money for every pound that we spend, whether it’s on existing or whether it’s on new homes?

 

“So, challenging yourself on efficiency is crucial, and I think you’ll hear us focusing on that a lot more in the next six to 12 months.”

 

Government priorities

 

Developing new homes would also be important in contributing to wider government ambitions, Ms MacGregor emphasised.

 

“Everybody knows we need more [homes]. Increasing supply is critical. It’s critical for all the families who are not well housed at the moment. 

 

“But it does have a really major role to play in that contribution to the economic growth agenda in so many ways. So, in terms of arguments to Treasury and to the chancellor, it’s got a role that hits lots and lots of current government priority buttons.”

Ms MacGregor said that the RSH is “constantly” working with the government to inform the Spending Review.

 

She added that the regulator has “a really big role” in providing the government with up-to-date information and data on the sector as well as analysis and modelling of scenarios to help it with decisions for the Spending Review.

 

“I can’t tell you actually how intense it is at the moment in terms of the work that we are doing to inform through the department, and actually directly to the Treasury in some cases, the decisions around the Spending Review.”

 

‘Early signs’ of consumer regulation progress

 

Elsewhere, the RSH is starting to see “some good signs” of improvement of consumer experiences in the sector and is getting a lot more early self-referrals because providers are looking for themselves, Ms MacGregor said.

 

“Our inspections are uncovering things that I think have come out sooner than they might otherwise have done.”

 

The RSH is also starting to see “the earliest of early signs” that some of the work on providers understanding their stock and more frequent stock condition surveys “is starting to show some fruit”, Ms MacGregor said. This has meant that the “balance is shifting” towards planned maintenance, rather than responsive repairs.

 

“There’s a little bit more in terms of stability, of predictability of spend, as opposed to lots and lots of spikes of responsive repair. 

 

“Now, it’s not across the board yet, and, as I say, it’s early shoots, but I think we are starting to see that having an effect.”

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